Privacy Policy

At Cetilicio-air, we place great importance on the protection of your personal data. This privacy policy aims to inform you clearly and transparently about how we collect, use, and protect your information when you use our website cetilicio-air.com and our services related to road trips across France.

1. Data Controller

The controller of your personal data is the company Cetilicio-air, registered under number 918 273 645 RCS Poitiers, with its registered office at 4 Rue Henri Oudin, 86000 Poitiers, France. For any questions regarding your data, you can contact us by email at privacy@cetilicio-air.com or by mail at the postal address mentioned above.

2. Data We Collect

We only collect data strictly necessary for providing our information services on travel and road itineraries. This data may include:

• Identification data: last name, first name, email address when you contact us via the contact form or subscribe to our newsletter (with your explicit consent).
• Browsing data: IP address, browser type, pages visited, connection dates and times, session duration. This information is collected via cookies (see our dedicated policy) and helps us improve your experience and secure our site.
• Communication data: content of messages you send us, your questions regarding itineraries, rest areas, places of interest.
• Technical data: device type, operating system, language settings.

We never collect sensitive data (racial origin, political opinions, religious beliefs, genetic data, etc.).

3. Legal Basis and Purposes of Processing

We process your personal data on the following legal bases:

• Your consent: for sending newsletters and using certain cookies.
• Performance of a contract: when you use our services (account creation, personalized information requests).
• Our legitimate interest: continuous improvement of our site, security, studying visitor behavior to propose better itineraries.
• Compliance with legal obligations: retaining certain data to meet accounting and legal requirements.

The main purposes are: to provide you with accurate information about road trips in France, respond to your requests, improve our content, ensure site security, and comply with our legal obligations.

4. Data Recipients

Your personal data is intended for Cetilicio-air's internal departments (editorial team, technical support). We never sell, rent, or exchange your data with third parties for commercial purposes. However, we may share your data with:

• Our technical service providers (hosting, maintenance, analytics) who act as subcontractors and comply with strict confidentiality clauses.
• Judicial or administrative authorities when required by law.

5. Transfers Outside the European Union

Our servers are located in France and within the European Union. We do not transfer your data outside the EEA. If we use a provider located outside the EU, we ensure appropriate safeguards are in place (standard contractual clauses, Privacy Shield).

6. Retention Period

We retain your data only as long as necessary for the purposes for which it was collected:

• Contact data and messages: 3 years from the last exchange.
• Browsing data (logs): 1 year.
• Cookies: duration indicated in our cookie policy.
• Accounting data: 10 years in accordance with legislation.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

• Right of access: to obtain a copy of your data.
• Right to rectification: to correct inaccurate data.
• Right to erasure: to request deletion of your data in certain cases.
• Right to restriction: to limit processing.
• Right to data portability: to receive your data in a structured format.
• Right to object: to object to processing for legitimate reasons.
• Right to withdraw consent: at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, contact us by email at privacy@cetilicio-air.com or by mail. We undertake to respond within one month. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

8. Security

We implement all appropriate technical and organizational measures to ensure a level of security appropriate to the risk (SSL encryption, restricted access, regular audits). Our databases are protected against unauthorized access.

9. Policy Changes

We may modify this policy. The online version is always the current version. In case of substantial changes, we will inform you by email or via a banner on the site.

10. Contact

For any questions regarding your data, you can write to our Data Protection Officer (DPO) at: dpo@cetilicio-air.com or by mail: Cetilicio-air - DPO, 4 Rue Henri Oudin, 86000 Poitiers, France.